Support

Email us at melanie@sequen.io and a human will reply.

Common questions

What is SEQUEN?

A skin intelligence platform. Guided scans score six skin conditions against clinical scales, and SEQUEN connects the changes to your cycle, sleep, treatments, ingredients, and environment over time. Observational, never diagnostic.

When does it launch?

Summer 2026 on the App Store. Founding members get access first.

How does founding access work?

The first 500 people on the waitlist lock the lowest rate SEQUEN will ever offer and keep it for as long as they stay subscribed. No pledge or payment is needed to join the waitlist.

How do I leave the waitlist?

Email us and we will delete your address, usually the same week, always within 30 days.